Help Center

Your username is an email address. We can help you find it. Read More

No problem, we can help you with that. Go to Reliant.org and click on My Account in the upper right corner. Click on reset password under the second box. Enter your email address and click on Lookup Account. If you don’t see an email come through, check your junk and spam folders. Read More

If you are trying to login or give a gift and nothing is happening there are a few things to check. First, if you are using a mobile device (phone or tablet), please try again on a desktop or laptop computer. If you are on a desktop or laptop computer and it still is not working, please check what browser you are using. We have found that most people have the most success when using Google Chrome. If you are using any other browser, please try again on Chrome. Read More

Because Reliant uses special security standards for credit cards, you cannot store credit card information for future gifts. Read More

Yes. Our giving website uses the same encryption standard that most online banks use. In todays world, we know private information is important, and so our technical team is also vigilant about data security. Read More

Thanks! We'd love to know about it so we can fix it. Here's how. Read More

Create An Account and use the option "New to the website (but not to Reliant?): We can help find your existing donor records." Read More

Your contact information can be updated from your profile on the Contact Info tab. Read More

Visit Reliant.org/missionaries to begin your search. You can search by name, ministry location, or church name. Read More

Events.reliant.org is the place to register for Reliant-sponsored events. Read More

You can create an account from our Log In page or while setting up a gift. Read More

You can change your username via your giving profile. Read More

You can change your password on your giving profile. Read More

Sorry to hear that! We'd like to get that fixed immediately. If you were giving a gift, our Gift Services department can help you. And you can report errors to our tech team as well. Read More

Giving on a smaller screen like a phone is in beta and won't work on some phones. We're working to improve it. Read More

Yes. Our own website uses the same encryption standard that most banks use. Our credit card transactions are processed securely by IATS payments, a leading provider of non-profit payment services. Read More